This policy outlines how long we retain different types of data and the criteria we use to determine retention periods. We only keep data as long as necessary for legitimate business purposes or legal requirements.
2. Data Retention Periods
Account Data
Active Accounts: Retained while account is active
Inactive Accounts: Deleted after 3 years of inactivity
Closed Accounts: Basic info retained for 30 days, then deleted
Banned Accounts: Retained for 7 years for legal/fraud prevention
Content Data
Broadcasts/Recordings: Retained while account active + 90 days
Music Library: Retained while account active
Playlists: Retained while account active
Shows: Retained for 2 years after last air date
Chat Messages: Retained for 90 days
Comments: Retained for 1 year or until deleted
Financial Data
Transaction Records: 7 years (legal requirement)
Invoices: 7 years (legal requirement)
Payment Methods: Until removed or account closed + 30 days
Payout Records: 7 years (legal requirement)
Tax Documents: 7 years (legal requirement)
Usage & Analytics Data
Listening History: 2 years or until account deletion
Analytics Data: 26 months (aggregated), 90 days (individual)
Log Files: 90 days
Session Data: 30 days
Device Information: While account active
Security & Legal Data
Security Logs: 1 year
Fraud Prevention Data: 7 years
Legal Holds: Until legal matter resolved
Copyright Claims: 3 years after resolution
Abuse Reports: 2 years after resolution
Communications
Support Tickets: 3 years after closure
Email Communications: 2 years
Marketing Preferences: Until withdrawn + 30 days
Feedback/Surveys: 2 years (anonymized data indefinitely)
Backups
Daily Backups: 30 days
Weekly Backups: 90 days
Monthly Backups: 1 year
Annual Backups: 3 years
3. Deletion Methods
Soft Deletion
Data is marked as deleted but remains in backups for the backup retention period (used for critical data)
Hard Deletion
Data is permanently removed from all systems including backups (used after retention period expires)
Anonymization
Personal identifiers removed, data retained for analytics (used for aggregated statistics)
4. User-Requested Deletion
When you request account deletion:
Immediate: Account access disabled
Within 30 days: Personal data deleted from active systems
Within 90 days: Removed from backups
Exceptions: Financial records retained for 7 years per legal requirements
5. Legal Retention Requirements
We retain certain data longer to comply with:
Tax laws (7 years for financial records)
Anti-money laundering regulations (5-7 years)
Copyright law (3 years after claim)
Employment law (varies by jurisdiction)
Contract law (6-10 years after termination)
6. Automated Deletion
We have automated systems that:
Regularly scan for data past retention periods
Automatically delete or anonymize expired data
Generate deletion logs for compliance audits
Alert administrators of data requiring manual review
7. Data Portability Before Deletion
Before deleting your account, you can export your data:
Personal information
Playlists and listening history
Uploaded content and recordings
Show information and schedules
8. Third-Party Data
Data shared with third-party processors is subject to their retention policies, but we require:
Compliance with our data processing agreements
Deletion upon contract termination
Respect for user deletion requests
9. Review and Updates
We review this policy annually and update retention periods based on:
Changes in legal requirements
Business needs
Technology improvements
User feedback
10. Contact
For questions about data retention:
Email: privacy@peachesradio.com
Data Protection Officer: dpo@peachesradio.com
This policy is compliant with GDPR, CCPA, and international data protection standards.